VICE PRESIDENT, LEARNING SOLUTIONS, DEVELOPMENT & DELIVERY
Cindy has been a part of the ERS family since 2005 and has 25 years of experience supporting the life sciences industry. Cindy graduated from Hussian College with a concentration in Graphic Design. During her career, Cindy has held key management positions in leading pharmaceutical communications companies with roles spanning from Creative Director to Director of Account Management. Her diverse background—both creative and strategic in nature—has been the foundation on which Cindy has built and successfully delivered hundreds of eLearning programs, training workshops and new product launches. Cindy excels at uncovering clients’ needs and creating training solutions to meet their objectives. Her decades of experience orchestrating the strategic and tactical portions of any given project from proposal through delivery, makes Cindy an integral part of ERS’ project teams.
As a part of her role at ERS, Cindy manages the Client Services/Project Management team.
DIRECTOR, CONTENT SERVICES
Helena joined ERS in 2006 as a medical writer, where she spent many years developing comprehensive and engaging training programs for pharmaceutical sales representatives in an array of therapeutic areas. Helena now leverages the experience gained in that role to effectively manage the ERS Content Services Department, leading a team of talented medical writers and instructional designers. Prior to joining ERS, Helena worked as a writer and editor for various health care communication companies. Helena graduated from Rutgers University, Honors with Distinction, with a Bachelor of Science degree in English.
High-end retail, technology and international brands, our team has created programs that have significantly elevated conversations associates have with their customers. By creating a learner’s journey that brings your brand to life, we inspire your associates to do more. Every associate should know just where they stand in their learning path and how they can excel through every learning activity.
Our team has delivered amazing experiences and platforms that have enhanced the culture around learning objectives. Our goal is always to create advocates for the brand, grow retention and keep everyone prepared for change. We have built programs that have garnered millions of learning activities every year and changed associates perspectives from “having a job” to “growing a career.” ERS delivers through award-winning design and delivery of creative training, platforms, and ideas.
ERS has a team that has worked tirelessly to deliver some amazing programs across the globe for the biggest brands in this space. In creating eLearning, customized platforms, events and leadership training, the team at ERS focused on producing compelling content with flexible delivery systems designed to make the training impactful and engaging.
Here is what the client had to say:
“What an amazing platform to allow social learning in a purposeful way”
Our team has tackled the automotive industry by creating effective, repeatable training programs that inspire everyone from technicians to sales staff to do more. Leveraging the best technologies on the market, the best trainers in the country and designing with the end in mind, we have delivered some of the most dynamic, on-demand programs available.
People are key in delivering the results at the level you expect for your veterans in the field, so we make sure that every learning specialist we work with goes above and beyond to meet and beat the toughest standards in the industry.
We understand how important the brand is to every automotive client we have worked with and know what it takes to speak in your voice and translate it into more than just compliance, into building advocacy for the brand. By diving deep into your standards, we create a consistent experience for every user. Every learner walks away inspired to tell your story and grow the brand from the inside out.
MEDICAL DIRECTOR (CiME)
Chris graduated from King’s College London with a bachelor’s degree in molecular biology (1st class honors), and subsequently obtained his PhD in molecular neuroscience at King’s. He spent 7 years at NYU School of Medicine in New York as a postdoctoral research scholar, investigating electrical activity-dependent signaling across synapses; Chris published multiple peer-reviewed papers in high impact factor journals.
Chris has more than 15 years of medical education and communications experience, with an established track record of clinical strategy, instructional design and market engagement programs; supported by his 12-year molecular neuroscience research background. In the medical communications field, Chris has extensive experience in overseeing account direction and content development for a wide range of educational curriculum initiatives, including live, virtual, print, and digital multimedia programming; his core areas of expertise include oncology, neurology and pain medicine, psychiatry, infectious disease cardiology, and respiratory medicine. He also currently serves as a peer reviewer for multiple scientific journals.
Jose joined the ERS team in 2016 as a Junior Graphic Designer. Graduating from Richard Stockton College of New Jersey, he brought with him multiple years of management experience working in the retail industry. While at ERS, Jose has created work for Lundbeck, Johnson and Johnson, AstraZeneca, Otsuka, Merck, and Galderma. After 3 years as a junior Graphic Designer, Jose was promoted to senior level and within a year, Creative Director of ERS.
Corey joined the ERS team in 2015 as electronic submission manager. Graduating from Monmouth University with a dual degree in Business Management and Marketing, he brought with him multiple years of management experience working in the retail industry. Corey spent time as a Project Coordinator before transitioning to Account Management. Here he spent time working closely on the sales side with clients such as Johnson and Johnson, AstraZeneca, and Otsuka. With his knowledge of client relations, sales, and internal processes, in 2019 he became the Operations Director serving as support to all departments at ERS.
Gregg has been involved in medical education and sales training for more than 27 years. Upon the completion of his BA in Marketing Communications from Seton Hall University in 1982, Gregg was immediately hired by Johnson & Johnson’s Ortho Diagnostic Systems as Manager, Visual Communications.
He developed the in-house capabilities for video production, computer graphics, multi-image slide productions, National Sales Meetings, and Product Launch Meetings. Working under the Director of Sales Training, Gregg’s progress continued with new opportunities and responsibilities at Ortho-McNeil Pharmaceutical. His staff provided state-of-the-art production for Ortho as well as several Johnson & Johnson operating companies. During this time, Gregg was the recipient of the United Way Tri-State Communication contest First Place award for video production. He has also been the subject of several articles in corporate video production and management journals.
In December 1988, Gregg’s desire to pursue sales with Ortho offered new responsibilities and challenges, rewarding him with the Outstanding Sales Representative award for the fourth quarter in 1989.
In October 1990, he joined ITL/CME as Director, Sales and Marketing, where he could offer clients his knowledge of video production, as well as pharmaceutical sales training experience. Gregg was responsible for selling the first computer-based training program to Janssen Pharmaceutica. This marked the start of several entirely computer-driven sales training programs at Janssen as well as other pharmaceutical companies.
In 1994, Gregg resigned from ITL/CME to form Educational Resource Systems, Inc. (ERS).
In the last 27 years, Gregg has assembled the best talent available in the areas of medical writing, medical illustration, instructional design, web-based programming, and meeting planning. Gregg’s commitment to client needs and budgetary considerations ensures the future success of ERS and their continued client relationships.
VICE PRESIDENT OF SALES OPERATIONS
Dana has recently joined ERS as our Vice President of Sales Operations. Dana received her degree from St. Paul’s Technical College and has spent her career focusing on sales and program operations. While new to ERS, Dana is not new to Learning. She has had several different roles within the Learning industry over the past 20 years. Dana started her career as a Project Manager, dealing with a variety of clientele within the healthcare, financial services, retail and automotive verticals. Her clients have included Novartis, J&J, Merck, GSK, Aflac, Gucci, PepsiCo, H&M, Morgan Stanley, Mazda, Harley Davidson, Toyota and others. Dana has consistently exhibited her expertise at project and financial management, operations, and program implementation.
CHIEF COMMERCIAL OFFICER/ACCOUNT DIRECTOR
George’s career covers over 40 years of health care experience. George received his undergraduate degree in Journalism from the University of Georgia in 1981. His career experience includes selling and marketing products for pharmaceutical and biotech companies, creating new companies, and educating health care professionals. He has been instrumental in forming 3 start-ups and delivering quality certified education programs in partnerships with leading health care associations throughout the United States. As owner of his own education company focused on CME, George created the Oncology Education Consortium, a professional collaboration that delivered education for health care professionals focused on renal cell, breast, and lung cancer. George blends extensive knowledge in sales, marketing, management, continuing education, telecommunications, production, and educational design with strategic thinking and an entrepreneurial spirit to create training and educational solutions that are unique and impactful.